Privacy Policy

Last updated: May 01, 2025

Welcome to vCardH Ltd. ("vCardH," "we," "us," or "our"), a subsidiary of RAF Holding Pvt. Ltd. We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website (www.vcardh.com) and our digital business card services ("Services").

By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Services.

1. Information We Collect

A. Personal Information

When you create an account or use our Services, we may collect:

  • Contact Details: Name, email, phone number, job title, company name.
  • Professional Information: Social media links, website URLs, business addresses.
  • Billing Data: Payment details (processed securely via third-party providers).

B. Usage Data

We automatically collect:

  • Device Information: IP address, browser type, operating system.
  • Usage Patterns: Pages visited, time spent, interactions with our platform.
  • Cookies & Tracking: We use cookies to enhance user experience (see Section 5).

C. User-Generated Content

  • Digital business card designs, logos, and custom fields you upload.

2. How We Use Your Information

We use your data to:

✔ Provide & Improve Services: Create and manage digital business cards, enhance platform functionality.

✔ Communicate: Send service updates, security alerts, and support responses.

✔ Marketing: (With consent) Inform you about new features, promotions, or partnerships.

✔ Analytics: Monitor usage trends to optimize performance.

✔ Legal Compliance: Meet regulatory obligations and prevent fraud.

3. Data Sharing & Disclosure

We do not sell your personal data. However, we may share it with:

  • Service Providers: Payment processors, hosting services, and analytics tools.
  • Business Partners: If you opt into integrations (e.g., CRM platforms).
  • Legal Authorities: If required by law or to protect our rights.
  • Corporate Transactions: In case of mergers/acquisitions under RAF Holding Pvt. Ltd.

4. Data Security

We implement:

  • Encryption: Secure data transmission (SSL/TLS).
  • Access Controls: Restricted employee access to sensitive data.
  • Regular Audits: To identify and address vulnerabilities.

Note: No system is 100% secure—users must also protect their login credentials.

5. Cookies & Tracking Technologies

We use:

  • Essential Cookies: For core functionality (e.g., login sessions).
  • Analytics Cookies: (e.g., Google Analytics) to improve user experience.
  • Marketing Cookies: (With consent) for personalized ads.

You can manage preferences via browser settings or our Cookie Consent Banner.

6. Your Rights

Depending on your location, you may:

  • Access/Correct your data.
  • Delete your account (subject to legal retention periods).
  • Opt Out of marketing emails (via unsubscribe link).
  • Withdraw Consent for cookies/tracking.

To exercise these rights, contact info@rafholding.com.

7. International Data Transfers

Data may be processed globally but is protected under standard contractual clauses or equivalent safeguards.

8. Children’s Privacy

Our Services are not intended for users under 16. We do not knowingly collect their data.

9. Policy Updates

We may revise this policy periodically. Continued use after changes constitutes acceptance.

10. Contact Us

For privacy-related inquiries, contact:

RAF Holding Pvt. Ltd.

Email: info@rafholding.com

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