Shipping & Delivery Policy
Last updated: 01/01/2026
This Shipping & Delivery Policy explains how vCardh Ltd. delivers its products and services purchased through https://vcardh.com. By placing an order, you agree to the terms outlined below.
1. Digital Product Delivery
Most vCardh Ltd. services are digital and are delivered electronically.
Delivery Method
- Immediate or near-immediate access after successful payment
- Access provided via user account, email confirmation, or digital dashboard
Delivery Time
- Usually instant
- In rare cases, delivery may take up to 24 hours due to technical or verification processes
No physical shipping is required for digital products.
2. Physical Products (If Applicable)
If vCardh Ltd. offers physical products such as NFC cards or branded materials:
Shipping Locations
- France
- European Union
- International destinations (where available)
Processing Time
- Orders are processed within 2–5 business days after payment confirmation
Delivery Time
- France: 3–7 business days
- European Union: 5–10 business days
- International: 7–21 business days
Delivery times may vary depending on location and courier services.
3. Shipping Costs
- Shipping fees, if applicable, are displayed at checkout
- Digital products have no shipping cost
Customs duties, taxes, or import fees for international shipments are the responsibility of the customer.
4. Order Tracking
For physical shipments, tracking details will be provided via email once the order has been dispatched.
5. Incorrect Address or Failed Delivery
Customers are responsible for providing accurate shipping information. vCardh Ltd. is not responsible for delays or losses caused by incorrect or incomplete addresses.
6. Damaged or Missing Items
If a physical product arrives damaged or is missing:
- Notify us within 48 hours of delivery
- Provide photos and order details
We will assess the issue and offer a replacement or appropriate solution where applicable.
7. Force Majeure
vCardh Ltd. is not liable for delivery delays caused by events beyond our control, including but not limited to natural disasters, strikes, customs delays, or courier disruptions.
8. Changes to This Policy
We may update this Shipping & Delivery Policy from time to time. Changes will be posted on this page with an updated revision date.
9. Contact Information
For questions regarding shipping or delivery, please contact:
vCardh Ltd.
📍 32 rue du Bengale, 14000 Caen, France
📞 +33 7 46 33 22 00